Course Catalog | Module 9 Study Guide
In this course students will learn about the common problems, issues, and challenges that arise when dealing with rejected claims as well as the five levels of the appeal process. Students will also learn about credit balance reports and cost reports. There will be a discussion regarding payments in relation to Remittance Advice (RA’s), Electronic Funds Transfer (EFT), and PC print. The course will explore the issue of revenue recovery, fee schedules, forward balances, and collections.