Upcoming Courses Forums Online Home Health Billing Program Frequently Asked Questions

  • Frequently Asked Questions

    Posted by Petria on May 29, 2020 at 11:43 am

    Q1. When can I take the quiz?
    Quizzes are available Thursday at 4 pm CST.


    Q2. After I finish a quiz, how can I review a summary?
    Immediately after finishing the quiz, students are given an option to view ‘quiz results summary’.  The summary will show correct/ incorrect answers.  If students choose to continue, there is currently NOT a way to go back to view results. Our IT department is working on a solution for students to go back to previous quizzes to view correct/ incorrect answers.


    Q3. Can I fast forward a video?
    Students need to watch all videos from start to finish in one setting without fast-forwarding or scrubbing through.


    Q4. Can I skip to another module or day?
    No. Each module has to be completed in order.


    Q5. What happens after I register?
    You’ll receive an email with login credentials and steps. If you do not see anything in your inbox, check your spam/ junk folder. Contact [email protected] or call 1.866.380.1016 if you do not see login instructions.


    Q6. What are the hours of operation for support?
    Mon – Thurs 9 am to 4 pm


    Q7. Can we do more than one module per day?
    Students can do more than one day in each module. The next module will not be unlocked until the following Monday.

    Petria replied 4 years ago 1 Member · 0 Replies
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