In this module you will learn about the common problems, issues and challenges that arise when dealing with rejected claims and as well as the five levels of the appeal process. Students will also learn about credit balance reports and cost reports. There will be a discussion regarding payments in relation to Remittance Advice (RA’s), Electronic Funds Transfer (EFT), and PC print. You will explore the issue of revenue recovery and collections.
Registered students are to log into PMBI’s education portal online with their unique credentials that will be given to them once they have completed registration and payment requirements.
Students must watch each online recorded session, in it’s entirety, in sequential order. Students must pass the required quiz with a score of 70%.